Customer Relationship Support & Service
Call Centre
Analysis of Volume-Topic-Trend
Level
Transform
Decision Cadence
Seconds
Time Horizon
1 Year
Visibility
Internal
Only people in the company will interact with the AI.
Bottom-line Impact
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3-5% Decrease In Returns
-
10-15% Decrease In Time/Expenditure To Workflow Completion
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0.5-1% Increase In Call Centre Revenue
How can you use AI?
Within Analysis of Volume-Topic-Trend, AI offers many capabilities that when you implement them create value for your business.
Automate
Predict
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