Automate
" i.e., knowledge of most effective communication for customer store/site conversion and delight
1:1 interactive training for best possible answer on floor, customer assistance, call centre
1:1 interactive training for best possible answer on floor, customer assistance, call centre via wearable or on-screen bot
1:1 interactive training for best possible answer on floor, customer assistance, call centre via wearable, on-screen bot
1:1 interactive training on policies, procedures, benefits, specific tasks and responsibilities
1:1 interactive training on specific tasks and responsibilities, best practices
24-7-365 personalized response to employee queries through chat-, voice-bot
Ability to parse and summarize huge volumes of customer comment and data
accountability
Accounts payable routine tasks, workflows
Accurate customer sizing assessment per SKU per vendor
acoustic) data of shopper behaviour
acoustic) data of shopper traffic, behaviour, and demographics
Acquisition
Acquisition, aggregation, analysis and in-workflow alert delivery of current and anticipated out of stock incidents, prioritized by revenue and margin impact (by SKU and average basket), aisle traffic, external demand signals
Acquisition, aggregation, analysis of internal and external trend, audience, customer response-sentiment data to inform content creation, media planning and scheduling
Acquisition, aggregation, analysis of retail media content from internal brand, vendor, and external (influence) sources
Acquisition, aggregation, analysis of returns data by SKU, categories, departments, catchment areas, cohorts
Acquisition, aggregation, analysis of social, consumption, behavioural trends for content development
Acquisition, aggregation, analysis of store and site traffic by aisle, shelf, page, promotion through computer vision, sensor data
Acquisition, aggregation, and analysis of customer ideation
Acquisition, aggregation, and analysis of customer products, services ideas, proposals
Acquisition, aggregation, and analysis of employee availability, skills, costs data versus anticipated demand by category, function by day-part
Acquisition, aggregation, and analysis of employee availability, skills, costs data versus real demand by category, function by day-part
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