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Capabilities
Advise
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"How-to" and recipe summaries for SKU-related activity
"How-to" content of highest probability per customer per cohort per catchment area, per day-part, to increase traffic, dwell, conversion, average basket and annual basket
2) "go-with" recommendations, advice
2) "go-with" recommendations, advices
Automate
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" i.e., knowledge of most effective communication for customer store/site conversion and delight
1:1 interactive training for best possible answer on floor, customer assistance, call centre
1:1 interactive training for best possible answer on floor, customer assistance, call centre via wearable or on-screen bot
1:1 interactive training for best possible answer on floor, customer assistance, call centre via wearable, on-screen bot
Classify
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Access anomalies
Anonymized identification, ranking of customer health issues by cohort, region, store
catchment area, as measured by customer behaviour, revenue, turn, and conversion by category, aisle-page, department
Categorization of legal content into appropriate databases
Generate
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1:1 interactive introduction to policies, procedures, benefits
1:1 interactive training on requirements, responsibilities, best practices
24-7-365 accurate and personalized employee communication through NLP-NLG chat-, voice-bot
24-7-365 accurate communication to shareholders, stakeholders through voice/text bots
Optimize
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A/B tests with continuous content refinement, predicted results monitoring
Ability to identify threats to network infrastructure and data privacy
Access governance, monitoring based upon user roles, levels of sensitivity, confidentiality
Analysis of customer behaviour and consumption by channel, category, timing, region, and cohort
Predict
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Actions of highest probability of achieving desired outcomes
Agent-bot messaging and in-stream interventions of highest probability to win attention, conversion and basket expansion by cohort
Anticipated out of stock situations by SKU, time, and financial impact
Anticipated receipt time of replenishment inventory
Recommend
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, anticipated day-time of receipt
"Go-with" recommendations, advice
24-7-365 text-voice-image order bot to advise anticipated day-time for receipt
24-7-365 text-voice-image order bot to recommend best times for pick-up, per catchment and store traffic
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