Predict

Actions of highest probability of achieving desired outcomes

Agent-bot messaging and in-stream interventions of highest probability to win attention, conversion and basket expansion by cohort

Anticipated out of stock situations by SKU, time, and financial impact

Anticipated receipt time of replenishment inventory

Areas of greatest training and on-boarding need, per current call centre performance, current employee sentiment

Areas of greatest training and on-boarding need, per current store/site and administrative performance, current employee sentiment

Areas of greatest training and on-boarding need, per current store/site performance, current employee sentiment

Areas, departments of anticipated employee turnover, legal action

Asset failure or maintenance requirements, per sensor and historical analysis, digital twins

Attrition risks

Behaviours most likely to result in lengthy queue formation

Best brand response to customer inquiry or complaint, as measured by customer delight or satisfaction

Best channel, touchpoints per promotion

Best investments for increasing total unique customers

Best options for managing transaction, customer service queues

Best vendor(s) f0r specific need, per prioritized capabilities

BOPUS demand by cohort, daypart, assortment, location to inform staffing, process improvement and implementation

BOSFS demand by cohort, daypart, assortment, location to inform staffing, process improvement and implementation

Brand content of highest probability to win attention, conversion and basket expansion by store/site, customer, cohort, category, and location

Business functions, site areas of highest probability of a next safety incident

Campaign performance (ROAS), for improved budget allocation by content, medium, location, channel, touchpoint

Campaign performance, for improved budget allocation by content, medium, location, channel, touchpoint

Categories and locations of increasing, decreasing revenue and margin opportunity

Cohorts of increasing, decreasing revenue and margin opportunity