Customer Call Centre Staff Support; Customer Q&A, FAQ, Recommendations, Transactions
Level
Transform
Decision Cadence
Seconds
Time Horizon
Now
Visibility
Customer Facing
Your customers will interact with the AI.
Bottom-line Impact
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5-10% Decrease In Hiring And Training Expenditure
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3-5% Decrease In Returns
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5-10% Decrease In Time To Customer Satisfaction
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0.1-0.3% Increase In Revenue
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0.3-0.5% Increase In Total Unique Customers Per Annum
How can you use AI?
Within Customer Call Centre Staff Support; Customer Q&A, FAQ, Recommendations, Transactions, AI offers many capabilities that when you implement them create value for your business.
Advise
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200+ AI Activities for Retail
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2,000+ AI Capabilities for Retail
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