Substitution options of highest probability of customer acceptance, based upon availability, customer-cohort preference
Business Activities
Transform
Best Option, Customer Communications
Transform
BOPUS Fulfilment Efficiency
Transform
BOSFS Fulfilment, Shipment Efficiency
Augment
Customer Order Fulfilment, Tracking, Prediction
Augment
Customer Order Receipt, Pick-Pack From Store
Transform
Operational Efficiency and Customer Satisfaction
Transform