Financial implications, returns by action
Business Activities
Transform
Creation, Delivery of Personalized Vendor Content
Transform
Creation, Delivery of Signage, Display Content
Augment
Cross-sell and Up-sell Opportunities by Customer, Cohort
Accelerate
Curation, Delivery of Brand Assets, Messaging
Accelerate
Curation, Delivery of E-Commerce influence Content to the Store
Transform
Customer Age Verification
Transform
Customer and Cohort Research, Definition
Transform
Customer Call Centre Staff Support; Customer Q&A, FAQ, Recommendations, Transactions
Augment
Customer Credit and Payment
Transform
Customer Development, Personalization of Products, Services
Transform
Customer Initiated Products
Augment
Customer Order Fulfilment Tracking-Prediction
Augment
Customer Order Fulfilment, Tracking, Prediction
Transform
Customer Order Pick-Pack from DC
Transform
Customer Order Pick-Pack-Ship From DC
Augment
Customer Order Receipt, Pick-Pack From Store
Disrupt
Customer Product, Services Personalization, Ideation, Creation
Augment
Customer Purchase-Payment management
Disrupt
Customer-Initiated and Personalized Products
Transform